Terms & Conditions

Bookings and deposits

Appointments can be booked online, by phone or in the studio. Most treatments need a deposit to secure your time; the amount is shown on each service before you book. The deposit comes off the price of your treatment, and the rest is paid at the studio.

Cancellations and rescheduling

I understand that life can get busy and plans may change. If you need to cancel or reschedule your appointment, please do so at least 24 hours before your session.

Cancellations or changes made within 24 hours of your appointment will result in the deposit being forfeited.

Thank you for your understanding and respect for my time and other clients who may be waiting for an appointment.

Cosmetic tattoo touch-ups

Cosmetic tattooing is a layered process. A 6–8 week touch-up is an essential part of achieving the final, balanced result, as the skin naturally releases and softens pigment during healing.

Touch-up appointments are available only for clients who received their original procedure with me. I do not perform touch-ups on work completed by other artists, as every technician uses different techniques, pigments, and depth of implantation.

Maintenance pricing applies as follows:

• 6–8 week Touch-Up: Charged as listed in your initial service • 2–3 years: 60% of full treatment price • Over 3 years: Charged at full price and treated as a new procedure

All touch-ups are subject to assessment, as skin type, lifestyle, and previous pigment retention vary between clients.

Regular maintenance helps preserve shape, colour, and softness while keeping results looking natural and refined.

Your health and safety

Before your first treatment we ask you to complete our client health form, and to tell us about any changes to your health before later visits. We may adjust, postpone or decline a treatment if it isn't safe for you. Your health information is handled as set out in our Privacy Policy.

Our holistic massage is for ladies only, and pregnancy massage is available from the second trimester.

Treatment packages

Each package is valid for 12 months from purchase.

Gift cards

eGift cards are delivered by email and can be redeemed on any treatment by entering the code at checkout when you book. Each gift card is valid until the expiry date shown on it.

Refunds

Nothing in these terms limits your rights under the Australian Consumer Law. If something isn't right with your treatment, please contact us as soon as you can so we can talk it through.

Using our website

The text, photos and logos on this website belong to Carpe Diem Beauty House and may not be copied without our permission. We work to keep prices and treatment details up to date, but they may change; the price confirmed when you book is the one that applies.

Contact us

Questions about these terms? Email carpediembeautyhouse@outlook.com or call 0482 013 790.